The MSOware managed services operating system is a robust, scalable, multi-tiered, server-based enterprise application built on the J2EE platform. What sets our solution apart is the use of Web services' data-anywhere technology to span multiple vendor systems while using AJAX technology to provide a roubust user experience. Current system functions include:

• Multi-level rollup of customers, devices and monitors
• Gated customer access to limited data sets
• Threshold and availability monitoring
• Tabular and graphical reports
• Customizable notifications
• Event reporting and history

Portal-Based

• Browser-based setup, management and reporting
• Secure access via any standards-compliant browser
• Branded interface for each Service Provider
• Customizable, automated alert notifications

Modular Design

• Off-the-shelf modules for a wide range of devices and applications
• Custom designed modules for IP-aware end-points built as needed
• Services scaled on a single server to address needs of multiple customers

Flexible & Secure

• Applications and services (Win32 or Linux) self-hosted or external hosting
• Data stores updated on schedules set by system administrator
• Metrics and reports dynamically accessed on user request
• Data gathering require no client-side hardware
• Firewall-friendly connection to customers' devices
• Transactions logged for security and compliance