Pandetix, LLC - MSOware - Customer Support

Testimonials

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Since rolling out the Pandetix managed services, we’ve seen a 25% increase in gross profit dollars for our warranty and maintenance offerings. Quote

You will need a Username and Password to access any of the guides, documents and utilities listed below. Please Contact Us or call Sales at 508-366-8802 for assistance. Thank you.

USER GUIDES

	MSOware - Menu Guide Overview of operation and functionality for all MSOware menu options.
	MSOvoip/N - Recommended Notify Settings Suggested default notify settings for Nortel devices.

TECHNICAL DOCUMENTS

	Port Forwarding Setup Details on a establishing secure network connections via port forwarding.
	BCM50e Configuring Router for Port Forwarding (Part 1/2) Screen shot - Port forwarding setup for the Nortel BCM 50e.
	BCM50e Configuring Router for Port Forwarding (Part 2/2) Screen Shot - Port forwarding setup for the Nortel BCM 50e.
	BCM50e - Configuring Router for Port Forwarding (Firewall NAT) Screen Shot - Port forwarding setup for the Nortel BCM 50e.
	MSOware - WMI Agent Installation Instructions for installing and configuring the Windows Management Instrumentation (WMI) interface for MSOware

UTILITIES

MSOware - WMI Mapper Agent
Agent for MSOware-monitored systems to enable the Windows Management Instrumentation (WMI).